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1. #MICROSOFT OFFICE 2016 DOWNLOAD NOT WORKING HOW TO#
2. #MICROSOFT OFFICE 2016 DOWNLOAD NOT WORKING INSTALL#
3. #MICROSOFT OFFICE 2016 DOWNLOAD NOT WORKING FULL#
4. #MICROSOFT OFFICE 2016 DOWNLOAD NOT WORKING WINDOWS#

Most end user issues with installing/activating Microsoft Office 365 from the Office Portal are proxy/firewall related.

#MICROSOFT OFFICE 2016 DOWNLOAD NOT WORKING INSTALL#

You can look for “Fail” and /or “Error” When Attempting to Install Office 365 Directly from the Office Portal First, you want to look for is the term “unexpected”. Opening the log file in Excel will help you with filtering the data. Reg delete HKLM\SOFTWARE\Microsoft\ClickToRun\OverRide /v LogLevel /f

Once these logs have been retrieved and analyzed, verbose logging should be disabled by running the following command from an administrative command-prompt: The file name is of the following format: -.logįor example Keith-201420141610-1434.log. ULS log file is created both in the %temp% folder and the %windir%\temp folder. To enable verbose logging, launch cmd as administrator and run the following command: reg add HKLM\SOFTWARE\Microsoft\ClickToRun\OverRide /v LogLevel /t REG_DWORD /d 3

#MICROSOFT OFFICE 2016 DOWNLOAD NOT WORKING HOW TO#

The following steps show you how to enable verbose logging to help you troubleshooting Office 365 install/update failures. MS Office Click-To-Run Install Troubleshooting shooting-office-installation-failures.aspx Office 2003-2010, analyse log The following are the log files that may be present in the %windir%temp folder (c2r is for Click to Run):įor MSI, “Normal”, installations the log files will look like MSI****.LOG Now try to install Microsoft Office 2016 to get the error message so that the log files get created.įollow the steps below to access the ‘Temp’ folder.

#MICROSOFT OFFICE 2016 DOWNLOAD NOT WORKING WINDOWS#

Windows installer returns codes during the install which will indicate if a particular function was successful or not.

When looking through the MSI logs we will typically want to look for a value 3 entry in the logs. Each time you use the Add/Remove Programs tool in Control Panel, a new Msi*.log file is created. Note This should be used only for troubleshooting purposes and should not be left on because it will have adverse effects on system performance and disk space. To include the v and the x option, specify “/l*vx”. “*” – Wildcard, log all information except for the v and the x option. The “x” flag is available only on Windows Server 2003 and later operating systems, and on the MSI redistributable version 3.0, and on later versions of the MSI redistributable. M – Out-of-memory or fatal exit information Each letter’s actual function is as follows for MSI version 1.1: Each letter turns on a different logging mode. The letters in the value field can be in any order. HKEY_LOCAL_MACHINE\SoftwarePolicies\Microsoft\WindowsInstaller To enable Windows Installer logging yourself, open the registry with Regedit.exe and create the following path and keys:

#MICROSOFT OFFICE 2016 DOWNLOAD NOT WORKING FULL#

Note that Path is the full path of your Office source location. In the Open box, type the following command line, and then click OK:.

The best thing to do in this situation is to restart your computer, and run Office Setup again with complete verbose logging turned on (with one additional option). To do onetime verbose logging:ĭiagnosing When Setup Stops Responding At times, Office Setup stops responding (hangs), and you do not receive any error message. It will capture “warning” as well as “error” messages that provide us with clues to your problem. “Verbose logging” is a setting that exposes more information during the installation process. Here’s a shortlist of some useful troubleshooting techniques, divided into two sections according to the two main types of MS Office Installations:Ĭlick-to-Run: Office 365 installed MS Office MS Office MSI Install Troubleshooting